Caring At A Distance

Are you living away from the person you look after? Even just a short drive?
Are you new to the maze of benefits and entitlements and need some guidance?

Norfolk Family Carers has been supporting carers in Norfolk since 1993. Our team have a wealth of expertise and can provide you with advice and information over the phone, Monday to Friday 9-5pm, on all matters relating to caring including:

  • Practical support
  • Money matters
  • Legal matters
  • Advocacy
  • Assistive technologies/help with equipment
  • Access to the community
  • What to do in an emergency
  • Safety in the home
  • Navigating health and social care services
  • Your wellbeing as a carer

If for whatever reason we are unable to help you, we will try to give you details of an organisation which can.

“Thank you – you’re a treasure trove of ideas! Have a feeling as disability progresses over the years and I’m unfamiliar with Yarmouth services I’ll be contacting you again! Many thanks for your time and support.” – Fiona from Suffolk, May 2019

“It was good to have someone contact me so quickly. The Adviser was so friendly and helpful that I immediately felt better.” – CC from South Norfolk, May 2018

“Good local knowledge and understanding of our needs as I live abroad. I now have a better understanding of what services are open to us. Thank you to Gail for her assistance and I know I can contact her and Norfolk Family Carers in the future or when circumstances change.” – HB from Guernsey, February 2018

“The family care adviser’s kindness and professionalism has also shown my Dad that it is ok to accept help whereas previously he was trying to do everything on his own and masking the seriousness of the situation.” – Anon Norwich, August 2018

Please call us on 01603 219924 or email us on to find out more about any of our services or how we might be able to help you

Hannah's elderly grandma who suffers from dementia, alongside her mother and sister.