Our Vision

Our vision is a society in which unpaid family carers of all ages are fully valued and supported to live healthy and rewarding lives alongside their caring responsibilities.

Our Objectives

To relieve the charitable needs of carers of people who are in need of care who live in Norfolk and the surrounding counties by the provision of advice, education and support.

Who Are We?

Norfolk Family Carers is the operating name of Norfolk Carers Support. We have been advising and supporting unpaid family carers in Norfolk since 1993.

Using our experience developed over the last 20 plus years, we have offered a wide range of support packages to help individuals and families balance their caring responsibilities with the rest of their lives.

A core aspect of our current work is support for young carers and their families. We offer groups, activities and residentials for young carers (5-18yrs) and opportunities for young carers family short breaks.

Anyone can find themselves looking after someone else at any time – whether it happens gradually as an elderly relative becomes more frail or more suddenly following an accident or when a friend or family member is discharged from hospital.

We offer practical and emotional support for carers at all stages of their caring journey.

You can read more about the history of the charity here.


We are always keen to hear from individuals, organisations or businesses who would like to work with us to support unpaid family carers. We have a range of volunteering opportunities.

If you are be interested in supporting our charity or volunteering please contact us at info@norfolkfamilycarers.org.

What We Do

We offer a range of services to support family carers. To find out more, please call 01603 219924 or email info@norfolkfamilycarers.org

Telephone advice and support

You can call us on 01603 219924 for information and advice and support for family carers.

Access to carers’ funds and grants

As a network partner of Carers Trust we can access funds and grants for the family carers we support. Please call us on 01603 219924 if you think we can help.

Supporting young people

Our  groups, residentials and activities for young carers aged 5-18 years offer a break from caring responsibilities.  The groups provide the opportunity to meet other young carers, access one to one support, information and advice but most importantly have fun. Please get in touch if you think we can help you or a young person you know.

Caring at a distance

Looking after a friend or family member can be difficult enough, but it’s even harder if you don’t live close by, or you’re very busy. We can provide information about local services and support to help you make sure your loved-one is well supported and to give you added peace of mind. Please call us to discuss your own and your family’s needs.

Supporting commissioners and funders

We’re always seeking opportunities to develop and pilot new ways of supporting family carers. Our work cuts across many sectors including primary and community health and social care, education, employment and skills, housing and transport. If you think we could help you to meet your organisation’s priorities and objectives, please get in touch.